Results that speak.
Real engagements. Real constraints. Real outcomes. Every case study here reflects work delivered by our team on the ground.
The USSD & Mobile Lending Rollout Across Asian MFIs with Finexta
In a continent where over a billion people remain underbanked or financially underserved, Microfinance Institutions (MFIs) have become essential drivers of financial inclusion. However, many MFIs still struggle to serve remote populations efficiently due to outdated systems, high operational costs, and limited digital access. In this complex ecosystem, Unstructured Supplementary Service Data (USSD) and mobile-based lending solutions have emerged as transformative technologies.
Read case study →East African Bank’s FLEXCUBE Greenfield Transformation
East African Bank (EAB), serving over 2.5 million retail and SME customers across the region, confronted growing customer dissatisfaction and rising costs due to its two‑decade‑old core banking platform. On average, opening a simple savings account took five business days, driven by manual data entry, paper‑based approvals, and fragmented subprocesses, causing a 25% application abandonment rate Oracle. Operational inefficiencies from manual exception handling pushed the bank’s OPEX 30% above industry norms Oracle Docs, while service outages—up to two hours weekly—eroded trust and loyalty Zeren Software.
Read case study →Enhancing OBDX for Middle Eastern Retail Banks
In the rapidly evolving digital banking landscape of the Middle East, user experience has become a critical differentiator. Several leading banks have faced challenges with high mobile app abandonment rates due to outdated and cumbersome interfaces. For instance, the Bank of Jordan's mobile app had a 2.8-star rating on Google Play before undergoing a comprehensive UX redesign, which improved its rating to 4.7 stars within six months .UXDA
Read case study →Transformative Upgrade: Finexta's Success Story with Agricultural Development Bank (ADB) of Ghana
In a bold move towards modernization, Agricultural Development Bank (ADB) of Ghana partnered with Finexta to upgrade its banking infrastructure from OBDX 17.1 to the latest 21.1 version. This comprehensive upgrade involved a multi-module deployment and numerous customizations to meet the unique needs of ADB's operations. The challenges encountered during the upgrade were centered around the migration of existing customer data from Oracle Unified Directory (OUD) to Oracle Database, as well as integrating with key financial networks such as GHIPPS and government APIs like Elevy.
Read case study →Revolutionizing Egypt's Bank Digital Banking: A Finexta Success Story
In the rapidly evolving landscape of digital banking, financial institutions are continually challenged to enhance user experiences, stay ahead of technological advancements, and meet the changing demands of their customers. This case study explores the collaboration between Finexta and Egypt's recently acquired bank in the transformation of their Internet banking and mobile banking product, FCDB, to align with modern banking standards and deliver a seamless omnichannel experience
Read case study →Your project could be the next one.
We take on a small number of engagements each quarter so every client gets a team that is genuinely invested.