Complete Wellness
A digital healthcare platform built for financial institutions to deliver employee wellness programmes — medical consultations, mental health support, and benefits administration on a single, secure platform.
What it does
Key features & capabilities
Teleconsultation with licensed medical professionals across 14+ specialties
Mental health support: therapists, counsellors, and guided programmes
Benefits wallet with configurable allowances per employee tier
Integrated with major HR platforms: SAP, Oracle HCM, and Workday
Analytics dashboard for HR teams tracking utilisation and cost
Multi-country support with jurisdiction-specific benefit rules
ISO 27001 compliant data handling for sensitive health information
Overview
The thinking behind it
Large banks and financial institutions employ thousands of people across multiple geographies, each with different regulatory requirements for employee health benefits. Complete Wellness provides a configurable platform that connects employees with healthcare providers, tracks benefit utilisation, and integrates with HR and payroll systems — without requiring each geography to maintain a separate programme.
Product specifications
Applications
Where it gets used
Pan-African bank employee health
Deliver a consistent wellness benefit to employees across 10+ African markets with country-specific provider networks and benefit rules.
Mental health initiatives
Structured mental health programme with anonymous access to counsellors — reducing the stigma barrier to engagement.
Benefits rationalisation
Replace multiple vendor contracts with a single platform and unified reporting — reducing HR administration overhead.
Why it matters
What you gain
Single platform, multiple markets
Configure once, deploy across geographies. Country-specific rules are handled in configuration, not custom development.
Real utilisation data
HR and finance teams see actual benefit usage, not just entitlement data — enabling evidence-based programme decisions.
Employee trust
Anonymous access to mental health services and transparent benefit tracking builds engagement with the programme.
Client voices
What our clients say
Finexta's team brought deep Oracle expertise and a real commitment to our go-live deadline. The OBDX implementation was smooth and the post-production support has been outstanding.
What set Finexta apart was their ability to bridge business requirements and technical delivery. Our FLEXCUBE migration completed on schedule with zero critical post-go-live incidents.
The 24/7 managed services team is responsive and proactive. We've seen measurable improvement in system uptime and our internal team now focuses on innovation rather than firefighting.
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Explore →Ready to see Complete Wellness in action?
Talk to our team about a scoping conversation or product demonstration — no slide decks unless you ask.